Terms and conditions.

Last updated: July 14, 2026.

About M&L Detailing

M&L Detailing provides mobile detailing services across Worcester and the surrounding areas listed on this website. If you have any questions about these terms, contact mldetailing1@outlook.com or 07413 110167.

Bookings

Appointments are arranged through Square Appointments. A booking is usually confirmed once the requested details have been submitted and Square issues a confirmation for the appointment.

Website information and availability

M&L Detailing aims to keep the website, service descriptions, prices and availability information accurate, but details may change from time to time. The business may update services, pricing, coverage areas or appointment availability without notice.

Service information and pricing

Services and guide prices are shown on the website for Compact, Standard and Large vehicles. Final booking availability, payment options and any appointment-specific details are handled through Square. If there is any obvious pricing or booking error, M&L Detailing reserves the right to correct it before the appointment goes ahead.

Customer responsibilities

• You should provide accurate contact, vehicle and address details when enquiring or booking.
• You should ensure the vehicle is available at the agreed location and time.
• You should make M&L Detailing aware of any condition, issue or access concern that may affect the service.
• Valuables and personal items should be removed or securely stored before the appointment where possible.

Access requirements

As a mobile detailing service, M&L Detailing needs safe and reasonable access to the vehicle and enough working space to complete the booked service. Where a particular appointment needs suitable parking, access to water, access to electricity or other site-specific arrangements, this may be confirmed with you before the appointment.

Payment

Payment options shown during booking are controlled through Square. Where available, customers may be offered online payment or a pay in person option. This website does not process card payments directly.

Cancellations and rescheduling

If you need to cancel or rearrange an appointment, contact M&L Detailing as soon as possible. The business may also need to move or reschedule an appointment where weather, access, safety, vehicle condition or other circumstances make it unreasonable or unsafe to carry out the service as planned.

Arrival times and delays

M&L Detailing will aim to attend at the agreed appointment time, but travel, weather, traffic and earlier appointments can sometimes affect timing. If a material delay arises, the business will try to let you know as soon as reasonably possible.

Vehicle condition and service limitations

Detailing improves presentation and cleanliness, but not every mark, stain, scratch, chip, odour or defect can be fully removed. Results will depend on the condition, age and materials of the vehicle. M&L Detailing may refuse or limit a service where the vehicle condition, working environment or requested outcome makes the appointment unsuitable.

Liability

M&L Detailing will take reasonable care when carrying out services. However, the business is not responsible for pre-existing damage, deterioration, faults, loose trim, worn finishes or hidden defects that become visible during cleaning or detailing. Nothing in these terms excludes liability where it would be unlawful to do so.

Third party services and links

The website links directly to Square for bookings and may also link to third party platforms such as Instagram and Facebook. M&L Detailing is not responsible for the content, availability or policies of third party websites or services.

Privacy

Personal information provided through the website, by email or through booking is handled in line with the Privacy Policy.

Contact

Questions can be sent to mldetailing1@outlook.com or by calling 07413 110167.